These Terms of Service govern your use of the Tavomiri online store at tavomiri.shop, operated by SUSANA PRODUCT COACHING LTD, a company registered in England at 3 Arabin Road, London, SE4 2SD, United Kingdom. By browsing this website or placing an order, you agree to these terms and to the policies referenced throughout this page.
Who you are dealing with
Tavomiri is the trading name under which SUSANA PRODUCT COACHING LTD sells products online. The website is built and supported by Shopify, which provides the e-commerce platform and checkout infrastructure. Shopify is not the seller of any product listed on this site, is not a party to your order contract, and does not handle fulfilment, returns, or customer service on behalf of Tavomiri. All commercial obligations described here rest with SUSANA PRODUCT COACHING LTD.
Using this website
You agree to use this site only for lawful purposes. You must provide accurate and complete information when placing an order, making a payment, or contacting us. You are responsible for keeping any login credentials you create secure and for all activity under your account.
You may not attempt to gain unauthorised access to this site or its systems, interfere with other users' access, upload malicious code, scrape protected data, impersonate another person or entity, or use the site in any way that infringes intellectual property rights or violates applicable law.
Nothing in these terms restricts your right to leave honest reviews, make a complaint to a relevant authority, or exercise statutory consumer rights that cannot be waived by contract.
Products, descriptions, and availability
We make reasonable efforts to ensure that product titles, descriptions, images, colours, and specifications shown on this website are accurate. However, colours and visual details may appear differently depending on your screen settings, device, or lighting conditions during photography.
Product availability depends on actual stock levels. Items may sell out, and we may update or remove listings without prior notice. We do not guarantee that any specific product will remain in stock or available for a particular period.
Pricing and currency
Prices displayed on this website are set by the store and shown in the currency indicated at the time of purchase. Applicable taxes, duties, and shipping costs are calculated and presented during checkout before you confirm your order. If a clear pricing or typographical error appears on a product page, we will contact you before processing your order and may offer you the option to proceed at the correct price or cancel without charge.
Placing and accepting orders
When you submit an order through this website, you are making a request to purchase the selected products. Your order is not confirmed as accepted until we have processed payment and prepared the order for dispatch. We may contact you to clarify details, request additional information, or inform you if an item is unavailable. If we are unable to fulfil your order for reasons such as stock unavailability, payment authorisation failure, an unverifiable delivery address, or suspected fraud, we will notify you and arrange a refund of any amount already charged.
You may request changes to or cancellation of an order by contacting us at susana@tavomiri.shop. Whether a change or cancellation can be accommodated depends on how far the order has progressed in the fulfilment process.
Payment
By placing an order, you confirm that the payment and billing information you provide is valid and that you authorise us to process payment through the checkout system available on this website. If payment cannot be authorised, the order will not proceed.
Shipping and delivery
Order processing and shipping are governed by the Shipping & Delivery policy published on this website. Please review that policy for current delivery destinations, estimated timeframes, and any conditions that apply to your order. Estimated delivery times are provided as a guide and are not guarantees of arrival on a specific date.
Returns, refunds, and exchanges
Returns, refunds, and exchanges are handled according to the Returns & Refunds policy published on this website. That policy sets out the conditions, timeframes, and process for returning items. Nothing in these terms limits any rights you may have under applicable consumer protection laws in your country of residence, including the United States or any European Union member state.
Intellectual property
The Tavomiri brand name, original text, images, and site design on this website are the property of SUSANA PRODUCT COACHING LTD or are used under licence from their respective owners. You may not copy, reproduce, distribute, or use any of this content for commercial purposes without prior written permission.
Third-party services and links
This website may integrate third-party services for payment processing, analytics, or other operational functions. These services operate under their own terms and privacy policies. We also may include links to external websites; visiting those sites is subject to their own terms, and we do not control their content or practices.
Privacy
Your personal information is handled in accordance with the Privacy Policy published on this website. Please review that policy to understand how we collect, use, and protect your data.
Website availability
We strive to keep this website accessible, but it may occasionally be unavailable due to maintenance, technical issues, or events beyond our reasonable control. We do not guarantee uninterrupted access to the site.
Changes to these terms
We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements. The version published on this page is the current version. We encourage you to review this page periodically. Changes do not apply retroactively to orders already confirmed.
Questions or concerns
If you have questions about these terms or need assistance with an order, please contact us at susana@tavomiri.shop. You can also reach us through the contact information provided on this website.