This Privacy Policy explains how Tavomiri (operated by SUSANA PRODUCT COACHING LTD, registered in London, England) collects, uses, and protects personal information when you interact with our online store at tavomiri.shop. It applies to customers and visitors in the United States and Europe, the markets we currently serve.
Information We Collect
We gather personal information in three ways: directly from you, automatically as you browse our store, and from service providers involved in fulfilling your order.
Information you provide to us. When you place an order, create an account, contact our support team, or subscribe to marketing communications, you may share your name, email address, phone number, billing address, shipping address, and any other details relevant to your request or purchase.
Information collected automatically. When you visit our store, Shopify and its infrastructure may record technical details such as your IP address, browser type, device information, pages viewed, and interactions with your cart or checkout process. This helps us operate the store securely and understand how visitors use it.
Information from service providers. Payment processors and shipping carriers may share transaction status, delivery confirmations, and tracking information with us so we can complete your order and provide support.
How We Use Your Information
We process your personal information for specific, limited purposes:
- Fulfilling orders, processing payments, arranging delivery, and managing returns or refunds.
- Providing customer support and responding to your inquiries.
- Maintaining the security and integrity of our store, including fraud prevention.
- Improving website functionality and the overall shopping experience.
- Conducting necessary analytics to understand store performance.
- Sending marketing communications only where you have consented to receive them.
Processing related to order fulfillment, payment, delivery, and security is necessary to complete the transaction you initiated. Analytics and marketing are optional and depend on your consent or legitimate interest within the bounds of applicable law.
Who We Share Information With
We share personal information only when necessary for business operations, when you authorize it, or when required by law. This includes:
- Shopify, which hosts and operates our store and processes certain data on our behalf in accordance with its own privacy practices. You can review how Shopify handles consumer data in the Shopify Consumer Privacy Policy.
- Payment processors, which handle transaction execution. We do not receive or store your full card numbers or security codes; these are processed directly by the payment provider.
- Shipping and delivery partners, which need your name, address, and contact details to deliver your order.
We may also disclose information in response to a valid legal request, to protect our rights, or in connection with a business reorganization. We do not sell your personal information.
Cookies and Tracking Technologies
Our store uses cookies and similar technologies to keep the site running, remember your preferences, understand usage patterns, and—where you have opted in—support marketing activities.
Cookies we may use fall into these categories:
- Essential cookies: required for core functions such as maintaining your session, processing checkout, and preventing fraud.
- Preference cookies: remember choices like language or display settings.
- Analytics cookies: help us understand how visitors interact with the store so we can improve it.
- Marketing cookies: used only if enabled and with your consent, to measure the effectiveness of campaigns.
You can manage non-essential cookies through the cookie banner or privacy preference center presented when you first visit our store, or through your browser settings. Please note that disabling essential cookies may prevent you from adding items to your cart, logging in, or completing checkout.
For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That resource describes Shopify's platform-level practices and does not replace our own disclosures about technologies installed on this specific store.
How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal and tax obligations, to resolve disputes, and to maintain accurate business records. The specific retention period depends on the type of information and the purpose for which it was collected.
How We Protect Your Information
We take reasonable technical, administrative, and organizational measures appropriate to the nature of our business and the sensitivity of the data we handle. Access to personal information is limited to what is necessary, and we require our service providers to handle data responsibly.
No method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security against every possible risk.
Your Rights and Choices
Depending on the law applicable to your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your data, to object to certain processing, and to withdraw consent where processing is based on consent.
You can also manage your preferences by:
- Unsubscribing from marketing emails using the unsubscribe link included in each message.
- Adjusting cookie and tracking preferences through the store's privacy preference center.
To exercise any applicable rights or to ask questions about how we handle your data, contact us at susana@tavomiri.shop. We may need to verify your identity before fulfilling certain requests, in order to protect your information.
International Data Processing
Because we are registered in the United Kingdom and serve customers in the United States and Europe, your personal information may be processed in locations outside your home country. Our store operates on Shopify's infrastructure, which may host data in various regions. Where applicable law requires safeguards for cross-border transfers, those safeguards are addressed through Shopify's platform agreements and our service provider arrangements.
Children's Information
Our store is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at susana@tavomiri.shop so we can address the matter promptly.
Changes to This Policy
We may update this Privacy Policy as our business, technology, or legal requirements evolve. When we make changes, we will revise the date at the top of this page and, where appropriate, notify you through the store or other channels.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please reach out to us:
SUSANA PRODUCT COACHING LTD
3 Arabin Road, London, England, SE4 2SD, United Kingdom
Email: susana@tavomiri.shop